Exchanges and returns
We gladly accept returns and exchanges
Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
SERRA Roma don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, Serra Roma can't accept returns for custom or personalized orders.