Exchanges and returns

Serra Roma gladly accepts returns and exchanges

Contact us within: 3 days of delivery

Ship items back within: 7 days of delivery

Conditions of return

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Serra Roma doesn't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, Serra Roma can't accept returns for custom or personalized orders.